TERMS AND CONDITIONS MUST BE AGREED TO UPON CHECKOUT FOR COMPLETION OF ORDER. IF YOU HAVE NOT READ AND AGREED TO THE TERMS AND CONDITIONS AT CHECKOUT, YOUR ORDER WILL NOT MOVE FORWARD TO THE COMPLETION SCREEN. PLEASE PRINT THIS IF NEEDED, OR COME BACK TO THIS PAGE ON OUR SITE, AT THE FOOTER OF THE SITE LISTED UNDER REFUND AND SHIPPING POLICY.
WE DO NOT REFUND PRODUCTS EITHER UNOPENED OR OPENED, NOR CAN WE EXCHANGE THEM FOR CONSUMER SAFETY. ONCE THEY LEAVE OUR POSSESSION THEY ARE YOURS. WE DO NOT REFUND WHOLESALE ORDERS, AFFILIATE ORDERS, SAMPLES, PROMOTIONAL ITEMS MAILED, OR PRIZES FOR CONTESTS, TESTIMONY CREDITS, SUMO REWARDS CREDITS. WE DO NOT DO EXCHANGES EITHER SINCE ONCE SHIPPED OR OPENED, THEY ARE NO GOOD TO US AND NOT SAFE TO BE REUSED OR MAILED TO ANYONE ELSE.
- IF WE SHIP AN INCORRECT ITEM, WE WILL HAVE YOU RETURN THE ONE WE SENT AND SEND YOU THE CORRECT ITEM ONCE WE RECEIVE YOUR PACKAGE BACK. WE WILL PROVIDE YOU A RETURN LABEL. YOU WILL NOT PAY FOR ANY ADDITIONAL SHIPPING IN OUR ERROR.
- WE SHIP VIA USPS DAILY WITH TRACKING NUMBER PROVIDED FROM PAPAL. IF YOU DO NOT HAVE PAPAL, YOU WILL STILL RECEIVE AN EMAIL FROM PAPAL OR OUR EMAIL WITH YOUR TRACKING. PLEASE USE THAT NUMBER TO CHECK THE USPS WEBSITE FOR UPDATES. ALL ORDERS SHIP USPS WITH TRACKING. YOU CAN LOGIN TO YOUR USER ACCOUNT TO VIEW YOUR TRACKING NUMBER AS WELL.
- WE ARE NOT RESPONSIBLE FOR LOST, STOLEN PACKAGES OR ADDRESSES THAT YOU DID NOT UPDATE THE CORRECT SHIPPING ADDRESS IN PAYPAL OR YOUR ACCOUNT. IF YOUR PACKAGE IS SHIPPED BACK, YOU WILL BE RESPONSIBLE FOR THE SHIPPING CHARGE AND IT WILL BE BILLED VIA USPS AND NOT RESHIPPED UNTIL PAID. WE ONLY SHIP FOR FREE ONCE AND IF THE PARCEL REQUIRES AN ADDITIONAL SHIPPING, IT IS THE CUSTOMERS RESPONSIBILITY FOR THE SHIP FEE. WE DO NOT REFUND PACKAGES THAT USPS HAS LOST.
- MOST ORDERS WILL ARRIVE TO CUSTOMERS IN 2-5 DAYS DEPENDING ON WHERE YOU LIVE IN THE UNITED STATES WITH USPS STANDARD MAIL WITH TRACKING.
- DISTRIBUTOR WHOLESALE ORDERS ARE SHIPPED VIA USPS 2 DAY PRIORITY WITH TRACKING WITH $50 INSURANCE. IF YOU WANT ADDITIONAL INSURANCE YOU WILL NEED TO CONTACT US PRIOR TO PLACING YOUR ORDER SO WE MAY QUOTE YOU ADDITIONAL INSURANCE AND TO ENSURE THE INSURANCE IS ADDED PRIOR TO SHIPPING. A PAYPAL INVOICE WILL BE SENT TO PAY THE ADDITIONAL INSURANCE FEE.
- ALL AFFILIATE ORDERS ARE SENT DAILY TO CUSTOMER WILL SAME RULES THAT APPLY AS ABOVE.
- THERE ARE NO PRODUCT GUARANTEES. EACH PERSON RESPONDS DIFFERENTLY NOR CAN WE GUARANTEE ANY RESULTS IF NOT TAKEN CORRECTLY.
- SAME REFUND POLICIES AND SHIPPING APPLIES TO PRODUCTS OFFERED AT DISCOUNTS OR FOR TESTIMONIES RECEIVED.
- ANY ADDITIONAL QUESTIONS PLEASE SEND CORRESPONDENCE TO email@example.com or 1-844-427-6553
- I’m not sure where to start……Please see the product guide on the homepage. We do not recommend starting off with the strongest product. There is a chance you will not be able to tolerate it and need to stop, or cut the dose in half. You also will not have a product to turn to when you plateau. It is best to follow our recommendations. If you are unsure, please use the chat button or email us. We have a no refund policy.
- Are all your ingredients listed? Formulas may change as well as name of ingredients, information on the website, labels, images, milligrams and dosing. Please follow the product label. These are proprietary formulas which may change ingredients due to availability.
ViaBill Buy Now Pay Later Program is offered to our customers as a courtesy to split payments into 4 without being charged interest, fees or any credit check. Simply use your current card and let ViaBill do the work. You will be prompted at checkout to create a ViaBill account with the App. You can cancel your ViaBill App account at anytime. You can purchase up to $300 on one transaction per month. You will only pay the first 1/4 payment at time of purchase, the remaining 3 payments are billed via ViaBill the same as the first payment, no fees, no interest. We take care of the fee they charge us to use their program. We cannot refund any payments with this program. When you sign up with ViaBIlls App you are agreeing to their terms of service, as well as the Elite Weight Loss Shipping and Refunds Policy at checkout.You may contact ViaBill if needed through the App or their website if needed. All stated orders are 100% responsible of the consumer. ViaBill does not refund orders, accept disputes or handle customer basic order inquiries. Please contact us if you have a question about your order.