TERMS AND CONDITIONS MUST BE AGREED TO UPON CHECKOUT FOR COMPLETION OF ORDER. IF YOU HAVE NOT READ AND AGREED TO THE TERMS AND CONDITIONS AT CHECKOUT, YOUR ORDER WILL NOT MOVE FORWARD TO THE COMPLETION SCREEN. PLEASE PRINT THIS IF NEEDED, OR COME BACK TO THIS PAGE ON OUR SITE, AT THE FOOTER OF THE SITE LISTED UNDER REFUND AND SHIPPING POLICY. 

WE DO NOT REFUND PRODUCTS EITHER UNOPENED OR OPENED, NOR CAN WE EXCHANGE THEM FOR CONSUMER SAFETY. ONCE THEY LEAVE OUR POSSESSION THEY ARE YOURS. WE DO NOT REFUND WHOLESALE ORDERS, AFFILIATE ORDERS, SHIPPING CHARGES, SAMPLES, PROMOTIONAL ITEMS MAILED, OR PRIZES FOR CONTESTS, TESTIMONY CREDITS, SUMO REWARDS CREDITS. WE DO NOT DO EXCHANGES EITHER SINCE ONCE SHIPPED OR OPENED, THEY ARE NO GOOD TO US AND NOT SAFE TO BE REUSED OR MAILED TO ANYONE ELSE. 

  1. IF WE SHIP AN INCORRECT ITEM, WE WILL HAVE YOU RETURN THE ONE WE SENT AND SEND YOU THE CORRECT ITEM ONCE WE RECEIVE YOUR PACKAGE BACK. WE WILL PROVIDE YOU A RETURN LABEL. YOU WILL NOT PAY FOR ANY ADDITIONAL SHIPPING IN OUR ERROR.
  2. WE SHIP VIA USPS/UPS AND PACKAGES AT CHECKOUT YOU CAN CHOSE YOUR OPTION. MOST ITEMS SHIP  IN 24-48 HOURS DURING REGULAR BUSINESS DAYS, BEFORE 11 AM, AFTER THAT TIME YOUR ORDER WILL MORE THAN LIKELY SHIP THE NEXT BUSINESS DAY, EXCLUDING WEEKNDS AND HOLIDAYS, AND WEATHER DEPENDENT ISSUES OR UNFORSEEN CIRCUMSTANCES RELATED TO THE PANDEMIC. PLEASE BE MINDFUL AND COURTEOUS THAT WE TRY TO DO OUR PART TO GET YOUR PACKAGE TO YOU TIMELY BUT WE CANNOT CONTROL THE DELIVERY CARRIERS, DISTRIBUTION CENTERS AT USPS AND UPS.  YOU MAY ALSO RECEIVE MULTIPLE TRACKING NUMBERS. IN THIS CASE IF AN ITEM IS ON BACKORDER, OR IF AN ITEM IS DIRECT SHIPPING FROM OUR LAB TO YOU.  THE TRACKING NUMBER/NUMBERS  WILL BE PROVIDED IN YOUR “MY ACCOUNT” TAB UNDER THE ORDERS SECTION WHEN YOU LOGIN, AND ALSO BY EMAIL, YOU WILL STILL RECEIVE AN EMAIL FROM CONTACT@ELITEWEIGHTLOSS.COM WITH YOUR TRACKING. PLEASE USE THAT NUMBER TO CHECK THE USPS AND UPS WEBSITE FOR UPDATES. ALL ORDERS SHIP USPS OR UPS WITH TRACKING. YOU CAN LOGIN TO YOUR USER ACCOUNT TO VIEW YOUR TRACKING NUMBER AS WELL. Track at www.usps.com and www.ups.com
  3. WE ARE NOT RESPONSIBLE FOR LOST, STOLEN PACKAGES OR ADDRESSES THAT YOU DID NOT UPDATE THE CORRECT SHIPPING ADDRESS IN YOUR ACCOUNT. IF YOUR PACKAGE IS SHIPPED BACK, YOU WILL BE RESPONSIBLE FOR THE SHIPPING CHARGE AND IT WILL BE BILLED VIA USPS AND NOT RESHIPPED UNTIL PAID. WE ONLY SHIP FOR FREE ONCE AND IF THE PARCEL REQUIRES AN ADDITIONAL SHIPPING, IT IS THE CUSTOMERS RESPONSIBILITY FOR THE SHIP FEE. WE DO NOT REFUND PACKAGES THAT USPS HAS LOST. 
  4. MOST ORDERS WILL ARRIVE TO CUSTOMERS IN 2-5 DAYS DEPENDING ON WHERE YOU LIVE IN THE UNITED STATES WITH USPS STANDARD MAIL WITH TRACKING.
  5. DISTRIBUTOR WHOLESALE ORDERS ARE SHIPPED  VIA USPS 2-5 DAY PRIORITY WITH TRACKING WITH $50 INSURANCE. IF YOU WANT ADDITIONAL INSURANCE YOU WILL NEED TO CONTACT US PRIOR TO PLACING YOUR ORDER SO WE MAY QUOTE YOU ADDITIONAL INSURANCE AND TO ENSURE THE INSURANCE IS ADDED PRIOR TO SHIPPING. AN INVOICE WILL BE SENT TO PAY THE ADDITIONAL INSURANCE FEE.
  6. ALL AFFILIATE ORDERS ARE SENT EVERY 24-48 HOURS TO CUSTOMER WITH SAME RULES THAT APPLY AS ABOVE.
  7. THERE ARE NO PRODUCT GUARANTEES. EACH PERSON RESPONDS DIFFERENTLY NOR CAN WE GUARANTEE ANY RESULTS IF NOT TAKEN CORRECTLY.
  8. SAME REFUND POLICIES AND SHIPPING APPLIES TO  PRODUCTS OFFERED AT DISCOUNTS OR FOR TESTIMONIES RECEIVED.
  9. ANY ADDITIONAL QUESTIONS PLEASE SEND CORRESPONDENCE TO contact@eliteweightloss.com or 1-844-427-6553, CLICK CHAT AND LEAVE A MESSAGE, or use the website contact form. The contact forms are checked first.
  10. I’m not sure where to start……Please see the product guide on the homepage. We do not recommend starting off with the strongest product. There is a chance you will not be able to tolerate it and need to stop, or cut the dose in half. You also will not have a product to turn to when you plateau. It is best to follow our recommendations. If you are unsure, please use the chat button or email us. We have a no refund policy.
  11. Are all your ingredients listed? Formulas may change as well as name of ingredients, information on the website, labels, images, milligrams and dosing. Please follow the product label. These are proprietary formulas which may change ingredients due to availability.

12. ORDERS PAID VIA E-CHECK WILL NEED TO CLEAR THE BANK PRIOR TO US SHIPPING. IF YOUR CHECK DOES COME BACK BAD, YOU WILL BE RESPONSIBLE FOR ALL THE FEES PLUS PRODUCT COSTS, SHIPPING FEES ASSOCIATED WITH THE ORDER. WE WILL SEND AN INVOICE LINK TO PAY BY CARD. WE ALSO USE COLLECTIONS IN THE EVENT OF UNPAID INVOICES.

13. ORDERS VIA AFTERPAY ARE SHIPPED SAME AS THE ABOVE RULES. WE DO NOT PROVIDE ANY PAYMENT DETAILS OR WHEN YOUR PAYMENTS WILL BE TAKEN FROM AFTERPAY, YOU WILL NEED TO LOG IN TO YOUR AFTERPAY ACCOUNT FOR THOSE DETAILS. 

14. PLEASE CONTACT US VIA OUR CONTACT FORM FOR ANY QUESTIONS. WE DO MONITOR THE WEBSITE CHAT AND OUR TOLL FREE NUMBER, BUT DUE TO THE PANDEMIC AND STAFFING AT LOW RATES FOR SAFETY, IT IS FASTER AND MORE EFFICIENT TO SUBMIT A CONTACT FORM AS WE WILL GET THOSE THOSE EMAILS FIRST. PLEASE BE PATIENT AND MINDFULL. WE APPRECIATE YOUR BUSINESS AND WILL DO WHAT WE CAN TO MAKES THINGS RIGHT!

 

HOW DOES AFTER PAY WORK?